At Family Fruits and Vegetables, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website or placing an order, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

  • Personal Information: When you place an order, we collect details such as your name, email address, phone number, delivery address, and payment information.
  • Order Information: We collect information related to the products you purchase, order history, and preferences.
  • Technical Information: We collect information automatically through cookies and other tracking technologies, such as your IP address, browser type, and website usage data.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Order Processing: To fulfill and process your orders, confirm your transactions, and deliver products.
  • Customer Service: To respond to your inquiries, provide customer support, and address any issues.
  • Marketing and Promotions: To send you promotional offers, updates, and newsletters (only with your consent).
  • Website Improvement: To analyze website usage and improve our services, products, and customer experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

  • Service Providers: We share your information with third-party providers who help process payments, deliver orders, and provide other services necessary for business operations.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of our users or the public.

4. Data Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your data, including encryption and secure servers. However, no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

6. Your Rights and Choices

  • Access and Correction: You have the right to access, correct, or update your personal information at any time by logging into your account or contacting us.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails or promotional offers by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Deletion: You may request the deletion of your personal data by contacting us. Please note that some data may be retained for legal or business purposes.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that a child has provided us with personal information, we will take steps to delete such information.

9. Updates to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.