Welcome to Family Fruits and Vegetables! By using our services, placing an order, or visiting our website, you agree to abide by the following Terms of Service. Please read them carefully.

1. Introduction

These Terms of Service govern your access to and use of the services offered by Family Fruits and Vegetables, including the website, delivery services, and any other products or services offered. By accessing or using our services, you agree to these terms.

2. Products and Services

We provide fresh fruits and vegetables, delivered directly to your doorstep. All products are subject to availability, and we reserve the right to substitute products of equal or greater value in the event of unavailability.

3. Ordering Process

  • Placing an Order: Customers can place an order through our website or other channels. By placing an order, you are agreeing to purchase the listed items at the current price.
  • Payment: All payments must be made in full before the delivery is scheduled. We accept various forms of payment, including credit/debit cards and online payment systems.
  • Order Confirmation: Upon successful payment, you will receive an order confirmation. If there are any issues with your order, we will notify you promptly.

4. Delivery

  • Delivery Area: We currently deliver within the designated service areas. Please ensure that your address is within our delivery radius.
  • Delivery Times: Delivery times may vary based on location and order volume. We will provide an estimated delivery window at the time of order.
  • Delivery Fees: Delivery charges may apply, depending on the location and the size of the order.

5. Pricing

All prices listed on our website are in [local currency] and may be subject to change. Prices do not include applicable taxes or delivery fees unless specified.

6. Cancellations and Refunds

  • Order Cancellations: Orders can be canceled before shipment. To cancel an order, please contact us immediately.
  • Refunds: Refunds will be issued for any defective or unsatisfactory products. If you receive damaged or incorrect items, please contact us within 24 hours of delivery for a resolution.

7. User Responsibilities

  • Account Accuracy: You are responsible for ensuring that all information provided during the ordering process, including shipping and payment details, is accurate and complete.
  • Prohibited Conduct: You agree not to use our services for any unlawful or prohibited activities. This includes, but is not limited to, fraudulent activities, or violating any applicable laws or regulations.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

9. Intellectual Property

All content on the website, including logos, text, images, and designs, is the property of Family Fruits and Vegetables and is protected by copyright laws. You may not use, reproduce, or distribute any of this content without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Family Fruits and Vegetables will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the products or services in question.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. Please review these terms periodically to stay informed of any updates.